Skip to main content
Your ZeroTwo subscription plan determines which features, models, and usage limits you have access to. This page covers all available plans, how to manage your subscription, and what happens at key plan transitions.

​
Your Current Plan

To see your current plan, go to Settings → Account → Subscription. This page shows:
  • Your active plan name
  • Your current billing interval (monthly or annual)
  • Premium message usage for the current period
  • Your next billing date
  • Options to upgrade, change, or cancel

​
Plans Overview

Free — $0/month, foreverThe Free plan gives you access to ZeroTwo’s core features with daily usage limits. No credit card required.
FeatureLimit
Premium messages20 per day
Projects1
Web searches1 per day
Image generations1 per day
Deep research1 per day
Memory entries5 max
Files per request1
ModelsStandard models only
The Free plan is ideal for occasional users or those evaluating ZeroTwo before committing to a paid tier.

​
Upgrading Your Plan

1

Open subscription settings

Go to Settings → Account → Subscription.
2

Click Upgrade

Click the Upgrade button or select your desired plan.
3

Choose billing interval

Select monthly or annual billing. Annual billing is typically offered at a discount.
4

Complete payment

Enter your payment details (or confirm your existing payment method) and complete the upgrade flow.
5

Access unlocks immediately

Your new plan limits and features are available right away. You won’t need to log out and back in.

​
Downgrading Your Plan

1

Open subscription settings

Go to Settings → Account → Subscription.
2

Click Change Plan

Select the lower-tier plan you want to move to.
3

Confirm the downgrade

Review what changes with the lower plan and confirm.
4

Effective at end of billing period

The downgrade takes effect at the end of your current billing period. You retain your current plan’s features until then.
Downgrading to Free removes access to premium models, higher limits, and paid tools. Make sure you’re comfortable with Free plan limits before confirming a downgrade.

​
Canceling Your Subscription

1

Open subscription settings

Go to Settings → Account → Subscription.
2

Click Cancel

Click Cancel Subscription. You can also cancel via the Stripe Customer Portal.
3

Confirm cancellation

Confirm that you want to cancel.
4

Access continues until end of period

You keep your current plan’s access through the end of the billing period you’ve already paid for. After that, your account moves to the Free plan.

​
What Happens When You Hit Your Premium Message Limit

On Pro and Pro 2x plans, you have a monthly premium message quota (555 or 1,150 messages respectively). When that quota is reached:
  • ZeroTwo automatically falls back to a standard model for subsequent messages in that month
  • You’ll see a notification indicating you’ve reached your premium message limit
  • Your conversations continue uninterrupted — just with a standard model instead of a premium one
  • The quota resets at the start of your next billing period
Your options when you hit the limit:
  1. Continue on standard models — free, still functional, just slower or less capable
  2. Wait until next month — your premium quota resets automatically
  3. Upgrade your plan — move to Pro 2x or Plus Ultra for more or unlimited premium messages
Check your premium message usage in Settings → Account → Subscription before upgrading. If you consistently use all 555 messages by mid-month, Pro 2x or Plus Ultra is likely worth it. If you rarely hit the limit, upgrading may not be necessary.

​
Frequently Asked Questions

No. Premium message quotas reset at the start of each billing period. Unused messages do not carry over.
Yes. You can change your billing interval through the Stripe Customer Portal. This typically takes effect at the next billing cycle.
Your data remains in your account and you move to the Free plan. Your chats, files, memories, and settings are preserved. Account deletion is separate from subscription cancellation and can be done in Settings → Account → Delete Account.
If your organization has a Business plan, your org membership gives you unlimited access. You don’t need a separate personal subscription while you’re an active Business org member.
Contact ZeroTwo support at reed@zerotwo.ai to ask about discount programs.