The three layers
| Layer | What it does | Where to set it |
|---|---|---|
| Memory | ZeroTwo automatically learns facts about you from your conversations and uses them in future chats | Settings → Personalization → Memory |
| Custom Instructions | You explicitly tell ZeroTwo who you are and how you want it to respond — applied to every new chat | Settings → Personalization → Custom Instructions |
| Preferences | Controls defaults: which model is pre-selected, which tools are always on, your preferred voice, agent behavior | Settings → Preferences |
How the layers work together
The three layers stack to create a full personalization profile:- Memory contributes background context — your role, projects, habits, and preferences ZeroTwo inferred from your conversations
- Custom Instructions set explicit rules — tone, format, language, and background you want ZeroTwo to always know
- Preferences define defaults — the model, tools, and voice that are active when you start a new chat
Custom Instructions and Memory are applied at the start of new chats. They are not retroactively applied to existing conversations.
Access personalization settings
All personalization settings live in Settings → Personalization:- Memory — view, edit, delete memories; toggle memory on/off
- Custom Instructions — set your background and response preferences
- Theme — Light / Dark / System
- Language — choose from 11 supported languages
Personalization and privacy
- Memories are stored per-account and are never shared with other users
- Custom Instructions are private to your account
- Memories are not used to train ZeroTwo’s underlying models
- On Business plan, org admins may have visibility into account data per your organization’s policy
Get started
Memory
How ZeroTwo automatically learns from your conversations
Custom Instructions
Set explicit instructions that apply to all new chats
Theme & Language
Appearance and interface language settings
Preferences
Default model, tools, voice, and agent behavior