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ZeroTwo is built with privacy as a core consideration. You own your data, you control what’s stored, and you can export or delete everything at any time. This page gives you a high-level view of ZeroTwo’s privacy practices and the controls available to you.

What ZeroTwo Does Not Do

Before diving into specifics, here are the things ZeroTwo explicitly does not do:
  • Does not sell your data to third parties
  • Does not use your conversations, uploaded files, or personal data to train AI models
  • Does not share your data with other ZeroTwo users
  • Does not store your passwords (OAuth-based auth; ZeroTwo never holds your credentials)
  • Does not build a persistent searchable index of your uploaded files

Your Privacy Controls

ControlWhereWhat It Does
MemorySettings → Personalization → MemoryTurn off auto-learned memory; delete individual memories or clear all
Data ExportSettings → Data Controls → ExportDownload all your data as a JSON file (chats, memories, profile)
Account DeletionSettings → AccountPermanently delete all your data and cancel any subscriptions
Shared LinksSettings → Data Controls → Shared LinksView all your shared links and revoke any at any time
File Deletion/files or Settings → Data ControlsRemove uploaded files individually or in bulk
Connector RevokeSettings → ConnectorsDisconnect OAuth integrations and revoke token access
Clear ConversationsSettings → Data ControlsBulk delete all chats or by date range

How Data Is Stored

ZeroTwo stores your data in Supabase (hosted on AWS infrastructure). All data is encrypted at rest and in transit using industry-standard encryption. OAuth tokens for third-party integrations are stored encrypted and never transmitted in plaintext. See Data & Compliance for full details on storage, encryption, and regulatory compliance.

Memory and Personalization

ZeroTwo can learn facts about you from your conversations and use them to personalize future chats. This memory is:
  • Stored per-account, not shared with other users
  • Not used for advertising or model training
  • Fully controllable — you can turn it off, edit entries, or delete everything
See Memory & Personalization Privacy for more.

Files You Upload

Files you upload to ZeroTwo are stored in your account and persist until you delete them. ZeroTwo analyzes your files in the context of your chats but does not share them with other users or use them to train AI models. See File Retention for more. When you share a chat or canvas link, it is publicly accessible — anyone with the URL can view it. No login is required. ZeroTwo does not notify you when someone views your shared link. Review and revoke your shared links at any time in Settings → Data Controls → Shared Links. See Shared Link Safety for best practices.

Business Plan Users

If you’re using ZeroTwo through an organization’s Business plan, your org may have policies about data access. Org admins may have visibility into member activity per your organization’s data policy. Review your organization’s privacy policy if you have questions about what your admins can see.

Privacy Resources

Data & Compliance

How ZeroTwo stores data, what’s collected, encryption, GDPR rights, and regulatory compliance.

Memory & Personalization Privacy

What memory stores, how it’s protected, and how to control it.

File Retention

How long files are kept, how to delete them, and what ZeroTwo does with your uploads.

Shared Link Safety

Risks of sharing, what to check before sharing, and how to revoke links.

Privacy Policy

For full legal details, see the ZeroTwo Privacy Policy at zerotwo.ai/privacy. For formal data requests (GDPR right to access, erasure, etc.), contact: reed@zerotwo.ai