Skip to main content
This page covers the most common problems with audio generation in ZeroTwo Studio and how to resolve them.
Audio generation is primarily available on Pro+ plans. Free plan users may have very limited or no access to audio generation.How to fix:
  1. Go to Settings → Account and check your current plan
  2. If you’re on the Free plan, upgrade to Pro or higher to unlock audio generation
  3. After upgrading, refresh the ZeroTwo app
If you’re on a Pro+ plan and audio generation is still unavailable, try signing out and signing back in. If the issue persists, contact ZeroTwo support.
Audio generation quality is closely tied to prompt specificity. Vague prompts produce generic or unexpected output.How to improve:
  • Add genre and mood: Instead of "some music", try "upbeat jazz piano, energetic, 120 BPM"
  • Specify instruments: Name the instruments explicitly — "acoustic guitar and light percussion" is much clearer than "music with instruments"
  • Describe the purpose: Tell the model what the audio is for: "background music for a corporate presentation", "notification sound for a mobile app". Context helps the model calibrate tone and energy.
  • Include duration: Specify exactly how long: "Create a 45-second track..." or "a short 5-second sound effect"
  • State what to exclude: If you don’t want lyrics, drums, or specific instruments, say so: "instrumental only, no vocals"
  • Use a more specific model: Some models are optimized for specific audio types — check the model descriptions and select the one that matches your use case (music vs. voice vs. effects)
See Creating Audio for detailed prompt examples.
Audio quality depends significantly on the model selected and the quality tier available.How to improve:
  • Try a different model: Quality varies substantially between models. If one model produces low-quality output, switch to another in the model dropdown.
  • Specify quality in the prompt: Add phrases like "high quality", "professional recording quality", or "studio quality" to signal the desired output level.
  • Check if a quality tier option is available: Some models offer standard vs. high-quality tiers — select the higher tier if available.
  • Simplify the request: Overly complex prompts (many instruments, complex arrangements) can produce muddier output than simpler, more focused descriptions. Try simplifying the prompt.
Note that AI audio quality is fundamentally improving with each model generation. If current quality doesn’t meet your needs, check the ZeroTwo changelog for newly added higher-quality models.
The output duration is shorter than you expected or requested.How to fix:
  • Specify duration explicitly in the prompt: Add the desired length directly to your prompt text — "Create a 60-second background track..." or "Generate a 2-minute ambient soundscape...". Don’t rely solely on the duration control if available; include it in the prompt as well.
  • Check model limits: Some models have maximum duration limits (e.g., 30 seconds, 60 seconds). If you need longer audio, check whether the selected model supports your target length — if not, switch to a model with a higher duration limit.
  • Generate segments and stitch: For audio longer than what any single model supports, generate multiple segments and combine them in an audio editor. Describe each segment to ensure they flow together (e.g., same tempo and key).
For looping background music, “seamless loop” in the prompt tells the model to create a track that loops without an audible seam — this is often more practical than a single long track for use cases like website background audio.

​
General troubleshooting steps

If you’re experiencing an issue not covered above:
  1. Refresh the ZeroTwo page and try again
  2. Try a different model — audio model quality and behavior varies significantly
  3. Revise your prompt to be more specific
  4. Clear your browser cache and reload
  5. Try a different browser
For persistent issues, contact ZeroTwo support with a description of the problem, the prompt used, and the model selected.