How to Export
Open the canvas
Make sure the canvas panel is open on the right side of your chat. If it is not visible, click the Canvas pill in the prompt bar to reopen it.
Click the Export button
In the canvas toolbar at the top-right of the canvas panel, click the Download or Export icon.
Select a format
A dropdown or modal appears with the available export formats for the current editor type. Select the format you want.
Export Formats by Editor Type
- Rich Text
- Code
- Spreadsheet
- Diagram
- HTML
The Rich Text editor supports four export formats:PDF
Best for sharing with stakeholders who need to read but not edit the document. Preserves all document structure:
- Headings (H1, H2, H3) rendered with proper hierarchy
- Bold, italic, and inline code formatting
- Bullet and numbered lists with correct indentation
- Tables with borders and cell content
- Code blocks with monospace font
#/##/###for headings**bold**and*italic*- Backtick inline code and fenced code blocks
-bullet lists and1.numbered lists|pipe-format tables
Export Format Quick Reference
| Editor | Available Exports |
|---|---|
| Rich Text | PDF, Word (DOCX), Markdown (copy to clipboard), Email (copy to clipboard) |
| Code | Copy to clipboard, Download as file (auto-detected extension) |
| Spreadsheet | CSV download |
| Mermaid Diagram | SVG download, PNG download |
| HTML Preview | Copy HTML source |
Choosing the Right Format
| Situation | Recommended Format |
|---|---|
| Sharing a final document with a client | |
| Handing off a document for others to edit | Word (DOCX) |
| Moving content to GitHub, Notion, or a CMS | Markdown |
| Sending a long email you drafted in canvas | |
| Importing data into Excel or Google Sheets | CSV |
| Embedding a diagram in documentation | SVG |
| Adding a diagram to a slide deck or email | PNG |
| Using generated code in your own project | Download as file |
| Deploying or embedding an HTML mockup | Copy HTML source |
Sharing vs Exporting
Exporting downloads a file to your local device. Sharing generates a public URL that anyone can open in a browser — no file download needed.- Export → for working with the content in other tools (Word, Excel, your code editor)
- Share → for giving read-only access to others without requiring them to download a file
Troubleshooting Exports
PDF export is slow or won't start
PDF export is slow or won't start
PDF generation for large documents can take up to 30 seconds. Wait before retrying. If it still fails:
- Try a different format (DOCX if PDF fails)
- Check that your browser allows downloads from zerotwo.ai (look for a blocked download notification in the address bar)
- Try in a different browser (Chrome, Firefox, Safari)
- If the document is very long, try exporting a shorter section first
DOCX formatting looks wrong in Word
DOCX formatting looks wrong in Word
Some advanced formatting (deeply nested lists, complex tables) may not convert perfectly to all Word versions. If the formatting looks off, try opening the file in Google Docs, which handles DOCX imports more leniently.
CSV is missing rows
CSV is missing rows
Make sure all rows are visible in the spreadsheet canvas before exporting. Scroll to the bottom to verify all data is loaded — only visible rows are included in the CSV export.
Diagram export is blank
Diagram export is blank
A blank diagram export almost always means the diagram has a Mermaid syntax error and is not rendering in the right pane. Ask ZeroTwo to “fix the diagram syntax,” confirm the diagram renders in the right pane, then export again.
Related Pages
Share Canvas
Generate a public read-only link instead of downloading a file.
Rich Text Editor
Full details on the document editor and formatting options.
Diagram Editor
Mermaid diagrams and SVG/PNG export.
Troubleshooting
Fix common export issues.

