/admin/members is your central hub for managing who has access to your ZeroTwo org workspace. From here you can invite new members, change roles, remove members, and handle pending invites and join requests.
Only users with the Owner or Admin role can access
/admin/members. Standard Members do not have access to the admin panel.The Three Tabs
The Members panel is organized into three tabs:| Tab | What it shows |
|---|---|
| Active Users | All current members with access to the org workspace |
| Pending Invites | Invites that have been sent but not yet accepted |
| Join Requests | Requests from users who want to join the org (if applicable) |
Inviting Members
Adding a new team member takes about 30 seconds. Once invited, they receive an email with a link to join your org.Enter the member's email
Type the email address of the person you want to invite. This must match the email they’ll use to sign up for or log into ZeroTwo.
Select a role
Choose the role for this member: Owner, Admin, or Member. The default is Member. See the roles table below for guidance.
Invite appears in Pending Invites
The invite shows up in the Pending Invites tab. You can see its status and revoke it from there if needed.
Member receives email
ZeroTwo sends the invitee an email with a unique invite link. The link is valid until used or revoked.
Active Users View
The Active Users tab shows all current org members. For each member you can see:- Avatar and name — their display name and profile photo
- Email address — the email associated with their ZeroTwo account
- Role — Owner, Admin, or Member
- Join date — when they joined the org
Roles
ZeroTwo Business uses three roles to control what team members can do in the admin panel:| Role | Access Level | Key Capabilities |
|---|---|---|
| Owner | Full access | All settings, billing, member management, app controls. Cannot be removed by Admins. Only one Owner per org. |
| Admin | Elevated access | Member management and app controls. No access to /admin/billing. Cannot assign Owner role to others. |
| Member | Standard access | Full access to ZeroTwo chat, tools, projects, and features. No admin panel access. |
Changing a Member’s Role
Admins can change roles between Admin and Member. Only the Owner can assign the Admin role, and the Owner role cannot be assigned through the UI — it requires contacting support.
Removing a Member
The Owner cannot be removed by Admins or other members. Ownership transfer currently requires contacting ZeroTwo support.
Managing Pending Invites
The Pending Invites tab shows all invites that have been sent but not yet accepted.- View invite status — see who you’ve invited and when
- Revoke an invite — click the invite → Revoke. The invite link becomes immediately invalid. The recipient will not be able to join using the old link.
Join Requests
If your org has join requests enabled, the Join Requests tab shows users who have requested access. From there you can approve or deny each request, and assign a role upon approval.Best Practices
- Audit your member list regularly — remove former employees promptly to prevent unauthorized access
- Use the least-privilege role — most team members should be Members, not Admins
- Match seats to active members — after removing members, update your seat count in
/admin/billingto avoid overpaying - Communicate before removing — let members know in advance when their access will be revoked so they can save any personal work